Contact StoryHunt

Need technical support?

If you need help starting a tour, accessing your tickets or other, check out the FAQ below or write us at support@storyhunt.io.

Want to talk partnerships?

For partnerships and all other inquiries, you can write us hi@storyhunt.io.

We respond within one business day but often faster.

Prefer to talk on the phone?

You can call us at +45 9310 3020 for all inquiries.

We respond all weekdays from 10-16 (GMT+1).

FAQ's

How do I start my StoryHunt tour?

#different-language

Can I get the StoryHunt in a different language?

#missing-tickets

How do I find tickets to my StoryHunt?

Can I use the StoryHunt app offline?

Where can I find my StoryHunt claim code?

#ticket-validity

What is the validity period of my StoryHunt ticket?

#reschedule-tour

Can I reschedule a StoryHunt?

#request-refund

Can I get a refund? (money-back guarantee)

How do I get my tickets from Deal.dk?

#student-discounts

Do you offer Student Discounts?

How do I get my Tæl Skridt ticket?

Still have questions?